Registering for Student Loan PayDown
1. Click on Your Gradifi Registration Link
To begin the registration process, click on your unique Gradifi registration link. Depending on your employer, you will either receive an email invitation from Gradifi containing this link or you will access this link via a specific webpage as instructed by your employer. Note that your registration link should not be shared with anyone else as it can only be accessed by you.
2. Create Your Gradifi Account
Fill out the information fields:
- First Name
- Last Name
- Email Address (personal email is recommended)
Then, create a password.
Once the fields have been populated and a password has been created, select Continue.
3. Enter Your Security Questions
The next section will prompt you to select security questions.
You can choose questions from the drop-down menu and set your answers. Gradifi will use these questions if you ever forget your password.
Once answers have been filled out, click Continue.
4. Add Personal Information
Next, you will be asked to fill in your personal information:
- Date of Birth (you must be 18 years or older to register for Gradifi)
- Street Address
- Phone Number (personal cell phone recommended as this will be used for two-factor account authentication for extra security)
Then click Create Account.
You will then receive an email to the registered email address to verify your account. Once your account has been verified, you can log in.
5. Adding Your Loan(s)
The first step to adding your student loan(s) to your Gradifi account is to click Let’s Go!
You only need to add one loan account to get started. However, you can add as many loan accounts as needed via the “Add Account” feature on the Gradifi dashboard.
Entering Student Loan Information
1. To enter your student loan information, you will be asked to find your student loan servicer in the populated list as shown below. If you cannot find your servicer, you can enter the name manually.
Once complete, click Continue.
2. You can then select the address for your loan servicer, where Gradifi will send your employer’s payments, from the populated list or enter the payment address manually if it is not listed. You can usually find this information on your loan servicer’s monthly account statement or on the servicer's website.
Once the payment address for your student loan servicer has been listed, click Continue.
3. You will be asked to create an account nickname and then enter the name on the loan (your name) and the account number. Depending on which loan servicer is selected or if your employer has any loan type restrictions for their program, you may also be asked to upload a verification document for your student loan, such as a recent billing statement.
Once that has been filled out, click Continue. You will be asked to accept the terms and conditions. Then you’re done!
4. To add a student loan balance, you need to fill out additional required information about your loan(s). You can choose to do this step at this time, or skip it and complete it later on.
Now that your Gradifi account is set up and loans have been added, your employer can start making contributions according to their program schedule.
Note: If you have multiple loan accounts, you can enter all of them individually and then designate one as your primary loan account where you would like your employer’s contributions to be sent.
If you have any further questions, please contact membersupport@gradifi.com.