Why You Must Provide a Census

Providing a complete and accurate census is very important and will help make payroll submissions and reporting easier.

In order to set up accounts for your employees, we need to know who they are! A census is a list of every employee currently employed or employed at any time during the current plan year. Providing a complete and accurate census helps us: 

    • Collect employee email addresses for registration and ongoing communications*
    • Calculate accurate employee eligibility dates
    • Reduce the risk of year-end compliance test failure

*Note: If you indicated during onboarding that your employees are “wired at work,” meaning they can access electronic documents while working, each employee must have an email associated with them. 

The email you provide is the email we will use to send them their registration link and create their account. Once they set up their account, employees may change their preferred email address to a personal one. The email they use to set up their account will become their portal login and is where they will receive upcoming communications. If your employees are not wired at work, it is your responsibility as the employer to get employees their registration links and send them ongoing communications.

Click here for where to find a copy of your census.

To upload a copy of your census, navigate to the “Add Employees” section of Digital Onboarding.

Upload Employee Census file during Digital Onboarding