On an ongoing basis, you are responsible for submitting contributions and managing deferral rate changes made by your employees. You can accomplish this on the "Contributions" dashboard. On this page, you will see the following sections and features:
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Next Pay Date: The date we expect you to submit your next scheduled contribution. The pay dates are based on the schedule you provided when onboarding your plan. Once you've started a contribution, you'll find that pay date in the "History" section—even if you didn't complete it.
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Start Contribution: Start a new payroll submission for the next pay date.
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View Deferral Change: If your eligible employees submit deferral changes via their saver portal, those changes will show here. You must update your payroll records to reflect these changes. Once you have accounted for the deferral change, be sure to click Done. If no deferral changes were recently made by employees, then the deferral change button will be grey and labeled "No Deferral Change."
Vestwell will send you an email notification four business days prior to your next pay date that includes all outstanding deferral rate changes, giving you time to implement the changes. Please note that if you do not have a set payroll schedule, we will not be able to send you email notifications. Therefore, you must review any deferral changes on your employer portal before each pay period.
The ⚙ Payroll Setup button will allow you to edit payroll information like pay groups, payroll provider and pay schedules.
The Other Actions button can be used to submit off-cycle contributions. You will always use this feature if you did not set a regular pay schedule.
The "History" section reflects your past payroll submissions and their status. Drop-downs filter by last 30 days, 90 days, Year-to-Date, or prior years.
- The "Total Amount" column is the cumulative dollar amount of the contributions on the file.
- The "Status" column indicated the status of the contribution.
- "Submission Started" - You have not fully submitted; please complete.
- "Processing" - You have confirmed the submission, but it has not yet been delivered (the processing time is usually about 1 business hour).
- "Missing" - A contribution is considered missing when it is seven business days past due.
- "Cancelled" - You have canceled the submission through the Action button and selected Cancel.
- The "Action" column allows you to take different actions based on the status of the contribution. Learn more about the allowed actions here.
If you have any questions, please reach out to us at clientsuccess@vestwell.com.