How Do I Update My Bank Account Information For Submitting Contributions?
Updating your ACH information can be done by logging into your Vestwell employer portal and selecting the 'Contributions' tab.
- From the 'Contributions' main page click on the tools icon
. - This will bring you to the Payroll Setup page.
- Locate the pay group you would like to modify and select 'Edit'.
- From here you will locate the 'Available Bank Account' section and you can choose to select another bank account from the options listed or you can add a new account by selecting 'Add Account'.
Selecting 'Add Account' will allow you to link a new bank account by Direct Bank Connection or by manually Entering Bank Information.
Direct Bank Connection: This option allows you to use your online banking login via our service partner, Plaid, to connect directly to a bank account of your choice. In order to set this option up:
- From the 'Edit' screen, select 'Add Account'.
- Then select 'Direct Bank Information'.
- Hit 'Continue' and then 'Get Started' from the Plaid pop-up window.
- From here select your bank account from the list or type in your bank in the search bar if it is not listed.
- Finally, follow thru with the prompts to sign in to the account, this will allow Plaid to retrieve your financial data.
Enter Bank Information: This option allows you to manually enter your bank account information. Please keep in mind you will need your bank account number as well as your bank's routing number, so have them readily available.
- From the 'Edit' screen, select 'Add Account'.
- Then select 'Enter Bank Information'.
- Type in your Bank Name, Routing Number, and Account Number twice.
- Hit Save & Continue to Complete.
Deleting A Bank Account
To delete an account please email clientsuccess@vestwell.com. Deleting a bank account may affect at least one of your pay groups.
If you have any questions, please reach out to us at clientsuccess@vestwell.com.