If you have to add a new participant, update an existing participant, or notify us of a termination, you do not need to take any separate actions. As long as you are always sending us up-to-date information on your contribution submissions, any updates will be automatically processed along with the contributions. Here’s what you need to keep in mind:
- If you have a new employee, ensure they are on the file you upload to the tool on their first pay date.
- If you need to change an employee’s demographic information, ensure the updated info is included in the file you upload.
- If you need to notify us of an employee termination, ensure the employee is included in the file with a Date of Termination. After that, you can remove them from your file, but we need to receive them with a Date of Termination at least once in order to process the termination.
If you have any questions please reach out to clientsuccess@vestwell.com