This article will take you through your Gradifi Student Loan PayDown registration.
1. Respond To Your Email Invitation
Participants will receive an email invitation from Gradifi. Click on the unique invitation link to start the registration process.
2. Create Your Gradifi Account
Fill out the first information fields:
- First Name
- Last Name
- Email Address (personal email is recommended)
Then create a password.
Once the fields have been populated and a password has been created, select "Continue".
3. Enter your security questions
The next section will prompt participants to select security questions.
Participants can choose questions from the drop-down menu and set their answers. Gradifi will use these questions if participants ever forget their password.
Once answers have been filled out click "Continue".
4. Add Personal Information
Participants will be asked to fill in their personal information.
- Date of Birth (participants must be 18 years or older to register for Gradifi)
- Street Address
- Phone Number (personal cell phone recommended as this will be used for two-factor account authentication)
Then click "Create Account"
Participants will then receive an email to the registered email address to verify their account. Once the account has been verified, participants can log in.
5. Dashboard Personalization And Adding A Loan
Participants can personalize their Gradifi dashboard by clicking "Let’s Go!" to enter their student loan information.
Participants only need to add one loan to get started, however, they can add as many loans as needed to fully customize their experience.
6. Enter The Name of The Student Loan Servicer
Participants will be asked to find their student loan servicer in the populated list, if they cannot find their servicer they can enter this manually.
Once complete click "Continue".
7. Enter The Payment Address For The Student Loan
Participants can select from the most common address for each servicer from the populated list or enter the payment address manually if it is not listed. Participants can usually find this information on their monthly account statement or on the servicer's website.
Once the payment address for the Student Loan Servicer has been listed, click "Continue".
8. Add Student Loan Account
Participants will be asked to create an Account nickname and then enter the primary borrower's name and the account number. Depending on which loan servicer is selected, or if your employer has any loan type restrictions for their program, participants may be asked to also upload a verification document for their student loan, such as a recent billing statement.
Once that has been filled out, click "Continue". Participants will be asked to terms and conditions, then they are done!
9. Add Student Loan Balance
To add a student loan balance, participants need to fill out additional required information about their loan(s). Participants can choose to do this step at this time, or skip and complete later on.
Note: If the loan requires additional verification based on the information provided, participants will be contacted by Gradifi. If they have multiple loan accounts, they can enter all of them individually and then designate one as their primary loan account where they would like the employer’s contributions to be sent.
Now that the Gradifi account is set up and loans have been added, the employer can start making monthly contributions. Contributions will start the month following the enrollment.