How Do I Contact Support?

You can contact the Vestwell support team by calling (917) 979-5358 and selecting option one, or by emailing us at help@vestwell.com.

Additionally, you may have noticed a question mark help icon in the lower right-hand corner of your portal. This is the Help Center chatbot.

Vestwell chatbot conversation example

Click on the question mark help icon to open the Help Center chatbot pop-up window. From here, you can ask the chatbot questions relating to your plan or account and receive automated support.

Vestwell platform home page showing chat bot icon in bottom right-hand corner

Here are some other helpful links that address frequently searched topics on our Help Center. 

Registration

Login

Saver Portal 

Passwords

 Statements

Rollovers